Thank you for shopping at RPC Hardware.
If you are not entirely satisfied with your purchase, we're here to help.
30 Day Money Back Returns - You have 30 calendar days to return an item from the date you received it. Before returning your purchase please contact us first so we may attempt to resolve any issues you may have. We will only accept returns if the item is not as described or not suitable for intended use - we cannot accept returns if you simply change your mind. All items must be returned in original packaging, unused and fit for resale.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. We will initiate a refund to your credit card (or original method of payment). You will receive the credit within 7 days, depending on your card issuer's policies. Refund is limited to cost of goods purchased, under no circumstances will we refund freight costs.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Where To Return Your Item To return an item to us, please send it to the following address: Returns, RPC Hardware, 12 Podmore Street, Dandenong, Vic 3175
If you have any questions on how to return your item to us, please contact us. Email: firstname.lastname@example.org Phone: 03 9729 2862.